A car repair store in Richmond, Virginia, says it won’t take part in a $30,000 offer from a car parts supplier that the store has said it doesn’t want to pay for.
In a statement to CNNMoney, the Richmond Car & Parts store says it has never offered a rebate or discount to a company that it says sells “high quality parts” to consumers.
Richmond’s Public Information Office says the offer is in response to a complaint from a customer who said a company called Goodwill Industries had approached the store in December to help cover the cost of repairs for a 2003 Chevrolet Camaro and 2000 Toyota Corolla.
The customer also said he and his wife were told the dealership was only offering “purchase and installation services.”
The Goodwill store said it did not offer a rebate.
A Goodwill spokesperson told CNNMoney the company is not a part of the dealership’s supply chain.CNNMoney reached out to Goodwill and the dealership for comment.
Goodwill did not immediately respond.CNN Money reached out again to the dealership to see if it would take part, but it did so without success.
The Richmond store says its customers have been told that it doesn´t want to receive the $30k offer, so it will not take part.
The dealership said it has received multiple complaints about the company and the store, and that it is taking steps to address the issue.